Returns & Exchanges

14-day return window

You have 14 days from delivery to request a return. Items must be:

• Unworn, unwashed, and free of makeup, perfume, or deodorant marks
• In original condition with all tags attached
• Returned in original packaging where possible

Final-sale items (marked at checkout) and intimates cannot be returned for hygiene reasons.

How to start a return

1. Email hello@baggedbyminalee.com with your order number and the piece(s) you'd like to return.
2. We'll reply within 1–2 business days with return instructions and the return address.
3. Ship the item back — return shipping is at your cost unless the item was damaged or incorrect.
4. Once we receive and inspect the return, your refund is issued to the original payment method within 5–7 business days.

Exchanges

Need a different size? Follow the return steps above and note the size you want in your email. If the replacement size is in stock we'll reserve it while your return is in transit. If it's sold out, we'll refund you so you don't miss out.

Damaged or wrong item

If your order arrives damaged, faulty, or you received the wrong piece, we'll send you a new one at no cost. Email hello@baggedbyminalee.com within 48 hours of delivery with:

• Your order number
• Clear photos of the item and any damage
• A photo of the shipping label if the parcel arrived damaged

We'll confirm the replacement and ship the new piece as soon as possible. No need to return the damaged item unless we ask.

Refunds

Refunds are issued to your original payment method within 5–7 business days of us receiving the return. Depending on your bank it can take an extra 2–5 days for the funds to appear.